If inbound phone calls are an important part in the sales journey of your customers, then the integration of INVOX Call Tracking solution and your CRM is a must.
If you use call tracking as part of your marketing efforts (and you should!), then you’ll want to make sure your call tracking software is fully integrated with your CRM.
So you can capture your phone call leads and nurture them right along with your other inbound marketing contacts.
For the sales rep, the call is still the most valued lead source. Use the phone number as identifier and in real-time show to the sales agent information from the CRM about the customer.
Sales agent sees previous enquires, bookings and purchases, reviews, complaints and more which helps him communicate better and close more deals.
If you are looking to develop a new integration of your marketing automation platform with INVOX Call Tracking, we want to hear from you.
INVOX will make you job easier by helping you find out which marketing channels, campaigns, ads, pages, and PPC keywords make your phone ring.